eRCA™: Foundations of Problem Solving
This is the first installment in our world-class online training series. It provides users with the knowledge needed to participate in an Apollo Root Cause Analysis. Built entirely in Macromedia Flash, this interactive course can add a world of value to an individual's problem-solving skills, and can be completed in less than 3 hours! Foundations is also a great refresher for anyone. Download the PDF file.
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| Click here for a preview (requires Macromedia Flash Player) |
Benefits
- Two-hour self-paced course replaces the one-day traditional instructor-led training
- Delivered anytime, at any location with internet access
- 60% overhead cost reduction from instructor-led training course
- Quick, easy way to build RCA capability
- Leads into its follow-up course, eRCA: Problem Analyst, which builds additional RCA skills
Blended Learning - When eRCA™ is taken as a prerequisite, practitioner skills can be delivered in just a single exercise-intensive workshop.
Recommended Audience
- Anyone looking to improve basic problem-solving skills
- Participants of facilitator-led RCAs
- Practitioners looking for meaningful refresher training
Instructional Design
- Interactive exercises for different learning styles
- Real-world scenarios that reinforce key Apollo RCA concepts
- Challenge questions that measure learner retention
- Bookmarking allows for completion over multiple sessions
System Requirements
- High-speed internet access
- Windows 98/2000/XP
- Internet Explorer 5 and above
- Flash Player version 7 and above
- CPU 800MHz or higher
- Memory 256MB
- Sound Card and Speakers (optional) exercises for different learning styles
Learning Management System
- Hosted by Apollo
- Scalable: Can be deployed for individuals or entire organizations
- Administrative rights are available to run activity reports such as student activity, contact information and final course score
- Web-based deployment only