eRCA™: Foundations of Problem Solving
This is the first installment in our world-class online training series. It provides users with the knowledge needed to participate in an Apollo Root Cause Analysis. Built entirely in Macromedia Flash, this interactive course can add a world of value to an individual's problem-solving skills, and can be completed in less than 3 hours! Foundations is also a great refresher for anyone. Download the PDF file.
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| Click here for a preview (requires Macromedia Flash Player) |
Benefits
- Two-hour self-paced course replaces the one-day traditional instructor-led training
- Delivered anytime, at any location with internet access
- 60% overhead cost reduction from instructor-led training course
- Quick, easy way to build RCA capability
- Leads into its follow-up course, eRCA: Problem Analyst, which builds additional RCA skills
Blended Learning - When eRCA™ is taken as a prerequisite, practitioner skills can be delivered in just a single exercise-intensive workshop.
Recommended Audience
- Anyone looking to improve basic problem-solving skills
- Participants of facilitator-led RCAs
- Practitioners looking for meaningful refresher training
Instructional Design
- Interactive exercises for different learning styles
- Real-world scenarios that reinforce key Apollo RCA concepts
- Challenge questions that measure learner retention
- Bookmarking allows for completion over multiple sessions
System Requirements
- High-speed internet access
- Windows 98/2000/XP
- Internet Explorer 5 and above
- Flash Player version 7 and above
- CPU 800MHz or higher
- Memory 256MB
- Sound Card and Speakers (optional) exercises for different learning styles
Learning Management System
- Hosted by Apollo
- Scalable: Can be deployed for individuals or entire organizations
- Administrative rights are available to run activity reports such as student activity, contact information and final course score
- Web-based deployment only
New Product Ideas?
All of our software products were initiated by client feedback and participation. This is why we would like to hear from you if you have an idea of how Apollo can better support you with additional products or services. We are open to your ideas and are willing to explore whatever opportunities you may throw our way!