eRCA™: Problem Analyst
eRCA™: Problem Analyst is the second installment of Apollo's eRCA™ suite of e-learning courses. Problem Analyst builds on the knowledge of the Apollo RCA method provided in the first eRCA™ course -- Foundations of Problem Solving. Problem Analyst is designed to provide the applied skills that an individual problem solver requires to complete an RCA and present a logical business case for the solutions that have been identified. The course builds on the lessons learned in Foundations and enhances the learner's depth, breadth and proficiency in effective problem solving. This self-paced e-learning course uses a diverse range of examples and exercises from multiple industries, businesses and professions and includes a copy of RealityCharting 4.0 software for each student. Download the PDF file.
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Benefits
- Three to five hour self-paced course provides robust RCA capabilities on par with our two-day training
- Delivered anytime, at any location with internet access
- 60% overhead cost reduction from instructor-led training
- RealityCharting version 4.0 cause & effect charting software used within the modules for enhanced learning and comprehension
- Students will immediately be ready to start solving organizational problems
Recommended Audience
- Professionals from any industry or discipline who need to effectively solve problems to improve their organization's bottom line and competitive advantage
- Any individual whose job position requires formal RCA or problem analysis training/skills
- Individuals who want to enhance their position in competitive job markets
- People working from remote locations who may not be able to travel to regular classroom-based courses
- Previously trained Apollo Practitioners, Super Users or Managers looking to refresh their skills
Instructional Design
- Interactive exercises for different learning styles
- Real-world scenarios that reinforce key Apollo RCA concepts
- Challenge questions that measure learner retention
- Bookmarking function allows for completion over multiple sessions
Learning Management System
- Hosted by Apollo
- Scalable: Can be deployed for individuals or entire organizations in a single purchase
- Administrative rights are available to run activity reports such as student activity, contact information and final course completion
System Requirements
- High-speed internet access
- Windows 98/2000/XP or OSX 10.4 and above
- IE 5 and above/Mozilla Firefox
- Flash Player version 7 and above
- CPU 800MHz or higher
- Memory 256MB
- Sound Card and Speakers (optional) exercises for different learning styles
New Product Ideas?
All of our software products were initiated by client feedback and participation. This is why we would like to hear from you if you have an idea of how Apollo can better support you with additional products or services. We are open to your ideas and are willing to explore whatever opportunities you may throw our way!

