ABOUT APOLLO > FREQUENTLY ASKED QUESTIONS   

6. Who should attend an Apollo seminar?

   
   Public Seminars:
   Our public seminar is our RCA for Practitioners (2-day) class. Attendees are usually people who are responsible for evaluating the Apollo process for wider implementation in an organization. Ideally, a company will send at least two evaluators with diverse roles. This way they can take a broad perspective back to help make a decision.
   
   Other attendees include people from smaller organizations who want to train less than 10 people.
   
   Register now for the next Apollo public seminar!
   
   Client-Site Seminars:
   Apollo offers three main levels of training:
   
   

   • RCA for Practitioners: 2 day class
   • RCA for Participants: 1 day class
   • RCA for Managers: 4 hour class

   
   We chose these levels by examining the roles people play in investigations. Ideally, there is a single facilitator and 4-8 participants who conduct the analysis together. They then pass the results on to management.
   
   

   • Practioners: The ideal Practitioner is someone whose job involves solving problems on a daily basis. Practitioners can come from any level of the organization.

   • Participants: Participants are those who will be called in to support an investigation, but not to run the investigation themselves.

   • Managers: Managers are rarely involved in the process of analyzing specific problems. Yet they require special training in order to understand problem reports as well as to provide effective support to the program.

   
   
   

   Apollo will also conduct introductory and refresher courses. For a complete list of training options, please click here.

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